DR. WAN SALMUNI BINTI WAN MUSTAFFA

wan.salmuni
@fpe.upsi.edu.my

05-4506173

RESEARCHER ID

EXPERTISE

Pengurusan Perniagaan

Research
(Principal Investigator)

8

RM165,210

Publication

99

Supervision

12

PhD

22

Master

Biography

A lecturer from the Faculty Of Management And Economics , Universiti Pendidikan Sultan Idris (UPSI), Tanjung Malim, Perak, Malaysia.











1 Perundingan Rancangan Perniagaan

Al Leesya Bina Enterprise

2022 Member Completed
1 Ahli Jawatankuasa My CEO ''Malaysian Children Entrepreneurship Orientation'' Program Kerjasama di antara Fakulti Pengurusan dan Ekonomi, UPSI dengan Mentor Niaga Resources (Mentor Niaga)

Mentor Niaga Resources

2016 Member In Progress
1 Smart Learning Environment, Perceived Usefulness, Perceived Ease Of Use And Behavioral Intention In The Education Sector In The UAE

2023 PhD International Supervisor Completed

2 Leader-Member Exchange, Organizational Embeddedness, And Boundary-Spanning Behavior Among Frontline Employees In Chinese Hotel Industry

2025 PhD International Supervisor Completed

3 Exploring The Critical Success Factors Of Total Quality Management (TQM) Implementation In The Sharjah Police Department, UAE

2025 PhD International Supervisor Presentation

4 Language Style , Product Types. Perceived Value And Purchase Intentions Among Live Streaming Users In China

2025 PhD International Supervisor Presentation

5 The Impact Of Leadership Coaching On Leader Development, Employee Performance, And Organizational Outcomes

2025 PhD International Supervisor In Progress

6 The Effect Of The Transformational Leadership On Organizational Performance Through The Mediating Role Of Organizational Culture In Higher Education Institutions In Iraq

2022 PhD International Co-Supervisor Completed

7 The Effect Of Marketing Mix On Etisalat Customer Purchase Behavior In The United Arab Emirates Through The Mediation Of Customer Satisfaction

2025 PhD International Co-Supervisor Completed

8 The Mediating Effect Of Technological Orientation On The Relationship Between Project Management Process And Infrastructure Performance Of Road And Transport Authority In United Arab Emirates

2024 PhD International Co-Supervisor Completed

9 ANALYSIS OF THE EFFECT PATH OF SUPPLY CHAIN INTEGRATION ON SUPPLYCHAIN PERFORMANCE OF FAW-VOLKSWAGEN

2025 PhD International Co-Supervisor Presentation

10 Developing A Framework For Integrating Corporate Social Responsibility (CSR) Into Strategic Planning At Abu Dhabi Polymers Company Ltd

2025 PhD International Co-Supervisor Presentation

11 The Mediating Role Of Perceived Value Between Marketing Mix Factors And Purchase Intention On Fresh Agricultural E-Commerce Platforms In Shandong, China

2025 PhD International Co-Supervisor Presentation

12 The Effect Of Competency Skill Domains On Malaysian University Graduates: An Employer's Perspective Into Industry Revolution 4.0

2025 PhD National Supervisor Waiting for Viva

13 Employee Motivation, Organization Climate And Turnover Intention In The UAE Hotel Industry

2024 Master International Supervisor Completed

14 Developing The Success Factors Of Innovation Adoption Model In United Arab Emirates (UAE): A Case In The Abu Dhabi Judicial Academy.

2025 Master International Supervisor Waiting for Viva

15 The Impact Of Strategic Leadership On Organizational Resilience In Public Sector Organizations

2025 Master International Supervisor In Progress

16 The Influence Of Public Relations Factors On Corporate Image Of The National Archive Of The United Arab Emirates.

2024 Master International Co-Supervisor Completed

17 The Development And Evaluation Of Soft Skills Employability Construct Among Malaysian Technology Industry Workers

2021 Master International Co-Supervisor Completed

18 Hubungan Antara Pengurusan Masa Dengan Tahap Prestasi Kerja Kakitangan Universiti Islam Malaysia Cyberjaya, Selangor

2018 Master National Supervisor Completed

19 HOW BUSINESS EDUCATION HELP YOUNG GENERATION TO RUN A BUSINESS

2023 Master National Supervisor Completed

20 PERSEDIAAN GURU DALAM PELAKSANAAN DUAL LANGUAGE PROGRAMME (DLP) DI SJK TAMIL DAERAH BATANG PADANG

2019 Master National Supervisor Completed

21 Penggunaan ICT Dalam Pembelajaran Mata Pelajaran Sains Dalam Kalangan Guru-guru SJK(T) Daerah Kinta Selatan

2018 Master National Supervisor Completed

22 Kesan Penggunaan Frog VLE Terhadap Pencapaian KPI Dalam Kalangan Guru SJKT Kawasan Luar Bandar Di Daerah Bagan Datuk

2018 Master National Supervisor Completed

23 Kesan Amalan Penyeliaan Terhadap Kualiti Pengajaran : Satu Kajian Persepsi Dalam Kalangan Guru Sekolah Menengah Terhadap Pengetua

2017 Master National Supervisor Completed

24 Kajian Persepsi Guru Terhadap Kualiti Perkhidmatan Makanan Di Kantin Sekolah Menengah Kebangsaan Bandar Bintulu

2018 Master National Supervisor Completed

25 Kesan Gaya Kepimpinan Transformasi Terhadap Tahap Kepuasan Kerja Dalam Kalangan Guru Gen X Dan Gen Y Di Sekolah Jenis Kebangsaan Tamil Daerah Batang Padang

2020 Master National Supervisor Completed

26 Kepercayaan, Kepuasan Emosi Dan Niat Bergelagat Ahli Alumni UPSI Terhadap Pembelian Secara Atas Talian

2019 Master National Supervisor Completed

27 Hubungan Antara Keberkesanan Pensyarah Dengan Pencapaian Akademik Pelajar Di Strrodford International College, Penang

2018 Master National Supervisor Completed

28 Hubungan Antara Amalan Pengajaran Guru Dengan Motivasi Pembelajaran Sains Di SJK? Di Daerah Manjung, Perak`

2018 Master National Supervisor Completed

29 Kesan Kualiti Perkhidmatan Terhadap Kepuasan Guru Di Sekolah-Sekolah Jenis Kebangsaan Tamil Daerah Kuala Selangor

2017 Master National Supervisor Completed

30 The Effect Of Service Quality On Customer Satisfaction Among International Student Using Malaysian Immigration Services

2025 Master National Supervisor Presentation

31 Kesan Beban Kerja, Sokongan Penyelia Dan Sokongan Rakan Sekerja Terhadap Penglibatan Kerja Dalam Kalangan Guru Sekolah Berasrama Penuh Di Selangor

2021 Master National Co-Supervisor Completed

32 Pembelajaran Profesional Guru Dan Komitmen Guru Sekolah Menengah Kebangsaan Di Pulau Pinang

2021 Master National Co-Supervisor Completed

33 Investigation Into The Factors In The Childcare Selection Decision Making Model For Monitoring Unregistered Childcare Centres

2025 Master National Co-Supervisor Waiting for Viva

34 Keberkesanan Modul Keusahawanan Sosial Dan Altruisme Mahasiswa Di Universiti Berfokus Pendidikan

2025 Master National Co-Supervisor Presentation

1 Modul Keusahawanan Sosial Dari Universiti ke komuniti OKU

2024 Penerbit Universiti Pendidikan Sultan Idris (UPSI)

1 The Relationship Among Service Personal Value, Service Value And Service Quality In Higher Education Service Delivery

2014 International

2 Adapting and Validating the SERPVAL Scale in Higher Education Service Experience

2015 International

3 Customer Satisfaction and Service Quality in Higher Education: Utilizing Servqual Model and Structural Equation Modeling (SEM)

2011 International

4 Customer Satisfaction And Service Quality In Higher Education: Utilizing Serqual Model And Structural Equation Modeling (Sem)

2011 International

5 Developing a Model of Higher Education Service Delivery Experience Among International Students.

2022 International

6 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi

2021 International

7 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis

2021 International

8 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS

2018 International

9 Investigating the Relationships among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience

2016 International

10 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities

2016 International

11 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation

2016 International

12 INVESTIGATING THE RELATIONSHIP AMONG SERVICE QUALITY, EMOTIONAL SATISFACTION AND FAVORABLE BEHAVIORAL INTENTIONS IN HIGHER EDUCATION SERVICE EXPERIENCE

2501 International

13 EXAMINING THE EFFECT OF SERVICE PERSONAL VALUES ON EMOTIONAL SATISFACTION WITH SERVICE EXPERIENCE AMONG INTERNATIONAL STUDENTS IN MALAYSIAN PUBLIC UNIVERSITIES

2016 International

14 Investigating the Relationship between Organization Climate and Turnover Intention Using Employee Motivation as a Mediator in the UAE Hotel Industry

2022 International

15 MEMBANGUNKAN SOSIO-EKONOMI KOMUNITI MENERUSI KEUSAHAWANAN SOSIAL: PERANAN DAN PELUANG

2019 International

16 PEMUPUKAN TRET ALTRUISME MENERUSI PROGRAM BERCORAK KEUSAHAWANAN SOSIAL DALAM KALANGAN PELAJAR UNIVERSITI DI MALAYSIA

2018 International

17 Career Priority of Dual-Career Couples in Malaysia

2017 International

18 Measuring the Innovation Performance of Malaysian Automotive Industry

2017 International

19 Kesosialan, Inovasi dan Orientasi Pasaran dalam Kalangan Pelajar Aktif Keusahawanan Sosial di Universiti Awam Malaysia

2016 International

20 Kompetensi Komunikasi dalam Kalangan Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia

2017 International

21 Facing constant Challenges, do small schools have workable solutions?

2010 International

22 Handling Constraints in Small Schools: Is It Headteacher's Nightmare?

2010 International

23 Customer Satisfaction and Service Quality: Utilizing SERVQUAL Model and Structural Equation Modeling (SEM)

2010 International

24 Pembuatan Keputusan Multi-kriteria Untuk Kenaikan Pangkat Kakitangan Akademik Institusi Pengajian Tinggi Awam (IPTA) Malaysia

2009 International

25 Career Priority at Malaysian Dual Career Couples in Profesioanal and Managerial Careers

2015 National

26 Developing a Model of Multi-Criteria Decision Making for Customer Uncertainty in Online Purchasing (MCDM-UnOP)

2025

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27 The effect of customer review and technological innovation on perceived risk in parental childcare decision-making

2025

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28 THE EFFECTIVENESS OF A SOCIAL ENTREPRENEURSHIP MODULE ON SOCIAL ENTREPRENEURSHIP PRACTICES AMONG PUBLIC UNIVERSITY STUDENTS IN EDUCATION-FOCUSED UNIVERSITIES

2024

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29 KEBERKESANAN MODUL KEUSAHAWANAN SOSIAL TERHADAP AMALAN KEUSAHAWANAN SOSIAL PELAJAR UNIVERSITI AWAM DI UNIVERSITI BERFOKUS PENDIDIKAN

2024

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30 Evaluating the Reliability of Factors Impacting Perceived Risk in Monitoring Unregistered Childcare Centres

2024

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31 Exploring Personal Resources for Work Engagement among Person with Disabilities

2024

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1 Developing a Model of Multi-Criteria Decision Making for Customer Uncertainty in Online Purchasing (MCDM-UnOP)
Journal of Information System and Technology Management

2025Malaysian Citation IndexFirst AuthorCorrespondence Author
2 Developing the Success Factors of Innovation Adoption Model in UAE: A Case in the Abu Dhabi Judicial Academy
International Journal of Academic Research in Business and Social Sciences

2025Excellent Research Australia (ERA)Co-AuthorCorrespondence Author
3 How does LMX improve service delivery in Chinese hotels?
Anatolia: an international journal of tourism and hospitality research

2025SCOPUSCo-AuthorCorrespondence Author
4 The Effect of Trust on Behavioral Intentions: An Empirical Investigation among Malaysian Online Shoppers
International Journal of Business and Technology Management

2023Malaysian Citation IndexFirst and Correspondence Author
5 Developing a Model of Higher Education Service Delivery Experience Among International Students.
International Journal of Advanced Research in Education and Society

2022Google ScholarFirst Author
6 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi
Jurnal Dunia Pendidikan

2021Malaysian Citation IndexFirst Author
7 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis
Turkish Journal of Computer and Mathematics Education (TURCOMAT)

2021Academic JournalFirst Author
8 A Cognitive-Affective-Behavioral Responses of Customer Experience (CAB-CE) Model for Service Delivery Improvement in the Healthcare Industry
International Journal of Supply Chain Management

2020SCOPUSFirst and Correspondence Author
9 Exploring Disabled Students' Service Quality Dimensions: A Case of Malaysian Higher Education Institutions (HEIs)
International Journal of Academic Research in Progressive Education and Development

2019Excellent Research Australia (ERA)First Author
10 Evaluating Service Quality at Malaysian Public Universities: Perspective of International Students by World Geographical Regions
International Journal of Supply Chain Management

2019SCOPUSFirst Author
11 Testing Nomological Validity of Customers' Cognitive Levels in Evaluating Higher Education Service Experience
International Journal of Academic Research in Business and Social Sciences

2018Excellent Research Australia (ERA)First Author
12 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS
Journal of Humanities, Language, Culture and Business (HLCB)

2018Non IndexFirst Author
13 The Customer's Cognitive Evaluation of Service Experience: An Empirical Comparison between Service Personal Values and Service Value
International Journal of Academic Research in Business and Social Sciences

2017Excellent Research Australia (ERA)First Author
14 Investigating the Relationships among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience
Procedia - Social and Behavioral Sciences

2016Non IndexFirst Author
15 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities
Procedia Economics and Finance

2016Google ScholarFirst Author
16 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis
Psychology and Education

2020SCOPUSFirst Author
17 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation
e-Journal of the Social Science Researches

2016Malaysian Citation IndexFirst Author
18 The Effect of Interactivity on Perceived Risk towards Unregistered Childcare: The Mediating Role of Technology Innovation
TEM Journal - Technology Education Management Informatics

2025SCOPUSCo-Author
19 A Technology-Driven Approach: The Impact of Customer Reviews on the Perceived Risks of Using Childcare Services
Information Management and Business Review

2025Excellent Research Australia (ERA)Co-Author
20 The effect of customer review and technological innovation on perceived risk in parental childcare decision-making
Journal of Islamic, Social, Economics and Development (JISED)

2025Malaysian Citation IndexCo-Author
21 Ensuring Child Safety in Malaysia: Addressing Gaps in Parental Voices, Law Enforcement, and Economic Constraints
International Journal of Academic Research in Business and Social Sciences

2025Excellent Research Australia (ERA)Co-Author
22 THE EFFECTIVENESS OF A SOCIAL ENTREPRENEURSHIP MODULE ON SOCIAL ENTREPRENEURSHIP PRACTICES AMONG PUBLIC UNIVERSITY STUDENTS IN EDUCATION-FOCUSED UNIVERSITIES
International Journal of Entrepreneurship and Management Practice (IJEMP)

2024Malaysian Citation IndexCo-Author
23 KEBERKESANAN MODUL KEUSAHAWANAN SOSIAL TERHADAP AMALAN KEUSAHAWANAN SOSIAL PELAJAR UNIVERSITI AWAM DI UNIVERSITI BERFOKUS PENDIDIKAN
International Journal of Education, Psychology and Counseling

2024Malaysian Citation IndexCo-Author
24 Evaluating the Reliability of Factors Impacting Perceived Risk in Monitoring Unregistered Childcare Centres
Asian People Journal (APJ)

2024Malaysian Citation IndexCo-Author
25 Exploring Personal Resources for Work Engagement among Person with Disabilities
International Journal of Business and Technology Management

2024Malaysian Citation IndexCo-Author
26 Impact of Second-Order Leader-Member Exchange on Employee Advocacy in the Chinese Hotel Industry
International Journal of Academic Research in Economics and Management Sciences

2024Excellent Research Australia (ERA)Co-Author
27 Best Social Entrepreneurship Teaching and Learning Strategies for Promoting Students' Social Entrepreneurial Minds: A Scoping Review
International Journal of Learning, Teaching and Educational Research

2024SCOPUSCo-Author
28 Human Management Competencies of Manufacturing Firms: A Pilot Study from Malaysia
Journal of Contemporary Issues and Thought

2024Malaysian Citation IndexCo-Author
29 A Proposed Conceptual Framework for Malaysian Graduates’ Competencies
International Business Education Journal

2024Malaysian Citation IndexCo-Author
30 Linking Economic Development to Socio-Economic Well-Being in Malaysia
Indian Journal of Economics and Development

2023SCOPUSCo-Author
31 Adapting and Validating the Organizational Embeddedness Scale: An Empirical Study in the China's Hotel Industry
International Journal of Academic Research in Business and Social Sciences

2023Excellent Research Australia (ERA)Co-Author
32 Investigating the Relationship between Organization Climate and Turnover Intention Using Employee Motivation as a Mediator in the UAE Hotel Industry
IOSR Journal of Business and Management

2022Google ScholarCo-Author
33 The Effect of Transformational Leadership on Organizational Performance Through the Mediating Role of Organizational Culture in Higher Education Institutions in Iraq
International Journal of Psychosocial Rehabilitation

2020Excellent Research Australia (ERA)Co-Author
34 Exploring the Structural Model of Followership Effectiveness in Educational Organizations
Elementary Education Online

2020SCOPUSCo-Author
35 Developing Ethical Accounting Students through Incorporating Islamic Ethics into Accounting Curriculum: the Educators Perspectives
International Journal of Academic Research in Business and Social Sciences

2019Excellent Research Australia (ERA)Co-Author
36 The Implemention of Total Productive Maintenance in Malaysia Automotive Industry
Research in World Economy

2019SCOPUSCo-Author
37 Social Entrepreneurship Aspiration: Enhancing the Social Entrepreneurial Interest among Malaysian University Students
International Journal of Academic Research in Business and Social Sciences

2019Excellent Research Australia (ERA)Co-Author
38 MEMBANGUNKAN SOSIO-EKONOMI KOMUNITI MENERUSI KEUSAHAWANAN SOSIAL: PERANAN DAN PELUANG
International Journal of Entrepreneurship and Management Practice (IJEMP)

2019Non IndexCo-Author
39 Barrier Analysis of Supply Chain Risk Management Adoption in Automotive Companies
International Journal of Academic Research in Accounting, Finance and Management Sciences

2019Excellent Research Australia (ERA)Co-Author
40 Exploring the Factors Affecting Quality of Work Life Among Millennial Academic Staff in Malaysian Public Universities
International Journal of Asian Social Science

2019Excellent Research Australia (ERA)Co-Author
41 PEMUPUKAN TRET ALTRUISME MENERUSI PROGRAM BERCORAK KEUSAHAWANAN SOSIAL DALAM KALANGAN PELAJAR UNIVERSITI DI MALAYSIA
JOURNAL OF GLOBAL BUSINESS AND SOCIAL ENTREPRENEURSHIP

2018Malaysian Citation IndexCo-Author
42 Organizational Policies and Supports for Dual-Career Couples in Malaysia
International Journal of Academic Research in Business and Social Sciences

2018Excellent Research Australia (ERA)Co-Author
43 The Acceptability and Impact of Sharia Education of Islamic Ethics in Accounting Education
International Journal of Academic Research in Business and Social Sciences

2017Excellent Research Australia (ERA)Co-Author
44 Career Priority of Dual-Career Couples in Malaysia
International Journal of Social Science and Economic Research

2017Google ScholarCo-Author
45 Measuring the Innovation Performance of Malaysian Automotive Industry
Geografia - Malaysian Journal of Society and Space

2017Web of ScienceCo-Author
46 Kesosialan, Inovasi dan Orientasi Pasaran dalam Kalangan Pelajar Aktif Keusahawanan Sosial di Universiti Awam Malaysia
JOURNAL OF GLOBAL BUSINESS AND SOCIAL ENTREPRENEURSHIP

2016Malaysian Citation IndexCo-Author
47 Work Challenges and Coping Strategies of Professional and Managerial Dual-Career Couples in Malaysia
International Journal of Academic Research in Business and Social Sciences

2016Excellent Research Australia (ERA)Co-Author
48 Social Entrepreneurship and Resilience among Public University Students in Malaysia
International Journal of Academic Research in Business and Social Sciences

2016Excellent Research Australia (ERA)Co-Author
49 A Review of Supply Chain Innovation and Healthcare Performance in Healthcare Industry
International Journal of Pharmaceutical Sciences Review and Research

2015SCOPUSCo-Author
1 Career Priority of Professional and Managerial Dual-Career Couples in Malaysia

2015 International

2 Tahap Kompetensi Keusahawanan dalam Kalangan Pelajar Kursus Budaya Keusahawanan di Universiti Pendidikan Sultan Idris

2015 International

3 Investigating the Relationship among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience

2015 International

4 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities

2015 International

5 The Relationships among Service Personal Values, Service Value and Service Quality in Higher Education Service Delivery

2014 International

6 Career Priority of Professional and Managerial Dual-Career Couples in Malaysia

2014 International

7 Adapting and Validating the SERPVAL Scale in Higher Education Service Experince

2014 International

8 Developing the Structural Model of Factors Influencing Followership and Its Behavioral Dimensions among Employees in Public Organizations

2014 International

9 Confronting Environmental, Human Resource and Social Issues in Small School Leadership Practice

2014 International

10 Developing a Model of Higher Education Service Delivery Experience

2013 International

11 Investigating the Semantic Network of Customer's Cognitive Levels in Higher Education Service Delivery

2013 International

12 Customers' cognitive levels towards service evaluation: an empirical research in higher education

2014 International

13 The Effect of Trust on Behavioral Intentions: An Empirical Investigation among Malaysian Online Shoppers

2023 International

14 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi

2021 International

15 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS

2018 International

16 A Theoretical Review of Customer Experience in Service Context

2016 International

17 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation

2016 International

18 THE STRUCTURAL RELATIONSHIP AMONG CUSTOMERS' COGNITIVE LEVELS: AN EMPIRICAL INVESTIGATION IN SERVICE EVALUATION

2016 International

19 Membangunkan Sosio-Ekonomi Komuniti Menerusi Keusahawanan Sosial: Peranan dan Peluang

2019 International

20 Pemupukan Tret Altruisme Menerusi Program Bercorak Keusahawanan Sosial dalam Kalangan Pelajar Universiti di Malaysia

2018 International

21 Perbandingan Kompetensi Komunikasi antara Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia

2017 International

22 Motivasi Perniagaan Berorientasikan Masyarakat dan Keusahawanan Sosial dalam Kalangan Peniaga Kaum Cina Di Muar, Johor

2016 International

23 The Impact of Human Resources Policies on Employees Balancing Work and Family in Malaysia

2016 International

24 Organizational Commitment And Climate in Training Objectives And Implementation on Organizational Training Needs: Extent Of Organizational Structure As a Moderating Effect

2009 International

25 Coping with Contextual and Psychological Issues: a Daily Struggle for Headteachers in Small School

2009 International

26 Prioritizing Academic Staff Performance Criteria in Higher Education Institutions To Global Standards

2007 International

27 The Role of Socio-Economic Status in Achieving Effective School Teaching & Learning

2007 International

28 Perception and Expectation on Headmaster Roles: A Gap Analysis Approach

2007 International

29 Multi Criteria Decision Making for Promoting Academic Staff in Higher Education: AHP Technique

2005 International

30 CAPAIAN INTERNET, KESELAMATAN DAN REKA BENTUK LAMAN WEB TERHADAP KEPUASAN PEMBELIAN DALAM TALIAN MAHASISWA UNIVERSITI PENDIDIKAN SULTAN IDRIS SEMASA PANDEMIK COVID-19

2022 National

31 Pembelajaran Dan Mekanisme Penyelesaian Masalah Pentadbir Sekolah dalam Program Pengurusan Pendidikan: Satu Kajian Kes

2008 National

32 Peranan Guru Besar Sekolah Rendah Di Malaysia: Teknik PHA

2002 National

33 Kepuasan Kerja Kakitangan Akademik: Satu Perbandingan Jantina

2005 National

1 An Integrative Model of Customer Experience in Higher Education Service Delivery

2013 Chapter in Book International

2 Algebra and Calculus: Mathematics for Business and Economics

2021 Modul National

3 Introductory Business Statistics

2021 Modul National

4 Exploring Structural Characteristics of Followership and Construction of a Predictive Measure for Improvement of Organizational Leadership

2016 Report National

5 A Conceptual of Customers' Cognitive Structure Tpwards Higher Education Service Evaluation

2014 Chapter in Book National

6 Pembuatan Keputusan Multi Kriteria Untuk Kenaikan Pangkat Kakitangan Akademik Di Institusi Pengajian Tinggi Awam (IPTA): Teknik Proses Hieraki Analisis (PHA)

2007 Report National

7 Qualitative Data Analysis Using NVivo 7

2009 Modul National

8 Data Analysis Using SPSS: An Introduction

2009 Modul National

9 Modul Matematik Pengurusan 1

2010 Modul National

1 Developing A Hierarchical Multi-Criteria Decision-Making (MCDM) Model For Prioritizing The Customer Uncertainty In Online Purchasing

2019 Leader Universiti Pendidikan Sultan Idris Completed

2 Developing A Cognitive, Affective And Behavioral Responses Of Customer Experience (Cab-Ce) Model For Improving Service Delivery In The Healthcare Industry

2017 Leader Universiti Pendidikan Sultan Idris Completed

3 Pembinaan Dan Pengesahan Indikator Pengukuran Kualiti Perkhidmatan Pelajar Kurang Upaya (OKU) Ke Arah Merealisasikan Transformasi Penyampaian Pendidikan Tinggi Malaysia

2017 Leader Universiti Pendidikan Sultan Idris Completed

4 Developing An Integrative Model Of Students Cognitive Evaluation Towards Service Delivery At Malaysian Public Universities

2017 Leader Universiti Pendidikan Sultan Idris Completed

5 The Structural Relationships Among Service Quality, Emotional Satisfaction And Favorable Behavioral Intentions For Improvement Of International Students'' Experience In Higher Education

2015 Leader Universiti Pendidikan Sultan Idris Completed

6 Pembuatan Keputusan Multi Untuk Kenaikan Pangkat Kakitangan Akademik Di Institusi Pengajian Tinggi Awam (Ipta) : Teknik Proses H

2005 Leader Universiti Pendidikan Sultan Idris Completed

7 Pembinaan Model Pengukuran Kualiti Perkhidmatan Pendidikan Tinggi Bagi Meningkatkan Indeks Kesejahteraan Pelajar Kurang Upaya (Qppt-OKU).

2019 Leader Kementerian Pengajian Tinggi In Progress

8 Modelling QMS Critical Success Factors For Achieving Employee Satisfaction In ISO 9001-certificated Malaysian Public Universities

2023 Leader In Progress

9 DEVELOPING RISK ASSESSMENT MATRIX FOR PRODUCING SAFE MALAYSIAN CHILD CARE CENTERS

2019 Member Kementerian Pengajian/pendidikan Tinggi Completed

10 Exploring Structural Characteristics Of Followership And Construction Of A Predictive Measure For Improvement Of Organizational Leadership

2013 Member Kementerian Pengajian Tinggi Completed

11 Modelling Socio-Economic Well-Being With Quality Of Life Index In Malaysia

2019 Member Universiti Pendidikan Sultan Idris Completed

12 The Development Of Educational Opportunities For Child And Young Offenders Within The Malaysian Prisons Institutions Since 2013.

2018 Member Universiti Pendidikan Sultan Idris Completed

13 Kualiti Kehidupan Bekerja Dalam Kalangan Staf Akademik Generasi Y Di Malaysia

2018 Member Universiti Pendidikan Sultan Idris Completed

14 The Development Of Islamic Ethnical Model For Accounting Graduates In Malaysaian Higher Education Institutions

2017 Member Universiti Pendidikan Sultan Idris Completed

15 Kesan Pengorganisasian Keusahawanan Sosial Terhadap Pembentukan Ciri Kesosialan, Inovatif Dan Berorientasikan Pasaran Dalam Kalangan Pelajar Universiti Awam Malaysia

2017 Member Universiti Pendidikan Sultan Idris Completed

16 Keusahawanan Sosial Dan Altruisme Dalam Kalangan Pelajar Universiti Awam Di Malaysia

2017 Member Universiti Pendidikan Sultan Idris Completed

17 Keusahawanan Sosial, Kompetensi Komunikasi Dan Pengurusan Diri Dalam Kalangan Pelajar Universiti Awam Di Malaysia

2015 Member Universiti Pendidikan Sultan Idris Completed

18 Work Challenges And Coping Strategies Of Dual-Career Couples In Malaysia

2014 Member Universiti Pendidikan Sultan Idris Completed

19 Pengukuran Kepuasan Pelanggan Terhadap Kualiti Perkhidmatan Di Ipta Menggunakan Structural Equation Modelling (Sem)

2010 Member Universiti Pendidikan Sultan Idris Completed

20 The Contextual Complexities And Strategies Of Small School Leadership

2008 Member Universiti Pendidikan Sultan Idris Completed

21 Development Of Unregistered Childcare Monitoring Model To Reduce Perceived Risks

2023 Member Kementerian Pengajian/pendidikan Tinggi In Progress

22 Membina Modul Keusahawanan Sosial Dari Universiti Ke Komuniti OKU Ke Arah Pembentukan Modal Insan Yang Altruistik

2020 Member Kementerian Pengajian Tinggi In Progress

23 Developing A Framework For Strengthening The Role Of Financial Literacy And Digital Skill In Promoting Entrepreneurship Spirit In Higher Education

2020 Member Kementerian Pengajian Tinggi In Progress

24 Development Of Work Engagement Framework For People With Disabilities

2020 Member Kementerian Pengajian Tinggi In Progress

25 Pembentukan Kerangka Kerja Berteraskan Hak Kanak-Kanak Bagi Membendung Masalah Penagihan Dadah Dalam Kalangan Penghuni Di Institusi Pemulihan Kanak-Kanak Di Malaysia.

2025 Member In Progress

26 Pengaruh Keusahawanan Sosial Dan Pemikiran Futuristik Pelajar Tahun Akhir Di Universiti Berfokus

2025 Member In Progress

27 Essential Elements Of Teachers Mentoring Support Module Toward Stress Reduction

2020 Member Universiti Pendidikan Sultan Idris In Progress

1

MODUL KEUSAHAWANAN SOSIAL DARI UNIVERSITI KE KOMUNITI OKU

2024MEMBER
1 Modul Keusahawanan Sosial - Dari Universiti Ke Komuniti Oku

International Education Innovation Competition (Eduinnovate) 2025

2025 International Silver
2 Paper Title: Developing, Validating And Prioritizing A Model Of Multi-criteria Decision Making Of Customer Uncertainty In Onlinepurchasing (mcdm-unop)

Semarak International Research Article Competition 2024 (SIRAC 2024)

2024 International Silver
3 Best Poster Award

Universiti Pendidikan Sultan Idris

2016 International
4 Best Poster Award

International Conference on Accounting, Management and Economics (ICAME)

2016 International
5 Sijil Penghargaan

IMEC 2010

2010 International
6 Sijil Penghargaan

IMEC 2010

2010 International
7 Sijil Penghargaan

Institut Integriti Malaysia

2010 National
8 Anugerah Perkhidmatan Cemerlang 2020

Universiti Pendidikan Sultan Idris

2021 University
9 Sijil Penghargaan

USM

2010 University

Research
(Principal Investigator)

8

RM165,210

Publication

99

Supervision

12

PhD

22

Master