DR. RAFIDURAIDA BINTI ABDUL RAHMAN

rafiduraida
@fpe.upsi.edu.my

015-48797824

EXPERTISE

Pengurusan Perniagaan
Management Studies

Research
(Principal Investigator)

7


RM162,707

Publication

68

Supervision

13

PhD

20

Master

Biography

A lecturer from the Faculty Of Management And Economics , Universiti Pendidikan Sultan Idris (UPSI), Tanjung Malim, Perak, Malaysia. Specializes in Management Studies.











1 Perundingan Rancangan Perniagaan

Al Leesya Bina Enterprise

2022 Member Completed

1 Lantikan sebagai Ahli Jawatankuasa MyCEO "Malaysian Children Entrepreneurship Orientation" Program Kerjasama di antara Fakulti Pengurusan dan Ekonomi (FPE), UPSI dengan Mentor Niaga Resources (Mentor

Mentor Niaga Resources

2016 Member In Progress

1 The Mediating Effect Of Organizational Justice On The Relationship Between Compensation Strategy And Employee Performance Among Academic Staff In Iraqi Universities

2023 PhD International Supervisor Completed

2 Developing A Framework Of Successful Women Entrepreneurs In United Arab Emirates (UAE)

2021 PhD International Supervisor Completed

3 The Effect Of The Transformational Leadership On Organizational Performance Through The Mediating Role Of Organizational Culture In Higher Education Institutions In Iraq

2022 PhD International Supervisor Completed

4 Pengaruh Efikasi Kendiri, Persepsi Sokongan Organisasi Dan Hubungan Sosial Di Tempat Kerja Terhadap Prestasi Kerja Dengan Kesediaan Perubahan Sebagai Pengantara

2023 PhD International Supervisor Completed

5 Developing A Change Management Frame Work For Operational Excellence

2024 PhD International Supervisor Presentation

6 Unveiling The Dynamics Of Work Ethics: Exploring The Impact Of Transformational Leadership On Organizational Culture

2024 PhD International Supervisor In Progress

7 Analyzing Consumer Behavior On Chinese E-Commerce Platforms

2024 PhD International Supervisor In Progress

8 Smart Learning Environment, Perceived Usefulness, Perceived Ease Of Use And Behavioral Intention In The Education Sector In The UAE

2023 PhD International Co-Supervisor Completed

9 The Impact Of Banking Services On Customer Engagement And Inspiration, Role Of Gender As A Moderator In Iraqi Commercial Bank

2024 PhD International Co-Supervisor Waiting for Viva

10 The Impact Of Remote Work On Government Institution A Case Under Study

2024 PhD International Co-Supervisor In Progress

11 Consumer Behavior In The Metaverse: E-Commerce In Virtual Worlds

2024 PhD International Co-Supervisor In Progress

12 Role Of Youth Development Programs In Promoting Talent Acquisition Startegies: Analyzing The HRM Practices In Nurturing Young Talent

2024 PhD International Co-Supervisor In Progress

13 Transformational Leadership And How It Affects Psychological Aspect Of Students In Studies

2024 PhD International Co-Supervisor In Progress

14 The Influence Of Public Relations Factors On Corporate Image Of The National Archive Of The United Arab Emirates.

2024 Master International Supervisor Completed

15 Exploring The Factors Of Employee Retention Among The Academic Staff In Bangladesh Private Universities

2019 Master International Supervisor Completed

16 The Impact Of Digitalization On SME Performance In UAE The Mediating Role Of Market Orientation

2024 Master International Supervisor Presentation

17 Perkembangan Kemahiran Sosial Dalam Kalangan Kanak-Kanak Prasekolah Semasa Bermain : Kajian Kes Di Tiga Buah Prasekolah

2017 Master National Supervisor Completed

18 Sarjana Pendidikan(pengurusan Pendidikan)

2015 Master National Supervisor Completed

19 Tahap Cara Kempimpinan Guru Besar Terhadap Pencapaian Akademik Pelajar Sekolah Rendah Dalam Zon Tanjong Karang

2017 Master National Supervisor Completed

20 Hubungan Tekanan Kerja Terhadap Kualiti Kerja Guru Di Sekolah Jenis Kebangsaan Tamil Daerah Jempol

2018 Master National Supervisor Completed

21 Keberkesanan Pelaksanaan Pengurusan Pentaksiran Berasaskan Sekolah Oleh Ketua Panitia Di Sekolah Kebangsaan Cheras Jaya, Selangor

2018 Master National Supervisor Completed

22 Pembelajaran Profesional Guru Dan Komitmen Guru Sekolah Menengah Kebangsaan Di Pulau Pinang

2021 Master National Supervisor Completed

23 Keberkesanan Pengurusan Ladap Guru Dalam Penguasaan ICT Di Sekolah Kebangsaan Bukit Jelutong Shah Alam, Selangor

2018 Master National Supervisor Completed

24 Hubungan Antara Kesediaan Kerja Berpasukan Dengan Kepuasan Kerja Guru Di Sekitar Daerah Bera

2016 Master National Supervisor Completed

25 Tekanan Kerja Di Kalangan Guru-Guru Sekolah Rendah Luar Bandar Di Daerah Kuala Krai

2016 Master National Supervisor Completed

26 Sarjana Pendidikan (Pengurusan Pendidikan)

2015 Master National Supervisor Completed

27 Kajian Kecenderungan Keusahawanan Dalam Kalangan Pelajar Aliran Perdagangan Di Tiga Buah Sekolah Di Daerah Batu Gajah, Perak

2016 Master National Supervisor Completed

28 Faktor Kejayaan Kritikal Usahawan Wanita Atas Talian Di Daerah Perak Tengah Dari Perspektif Pendidikan Dan Latihan Keusahawanan

2020 Master National Supervisor Completed

29 Kesan Beban Kerja, Sokongan Penyelia Dan Sokongan Rakan Sekerja Terhadap Penglibatan Kerja Dalam Kalangan Guru Sekolah Berasrama Penuh Di Selangor

2021 Master National Supervisor Completed

30 Pengaruh Gaya Kepimpinan Pengetua Terhadap Kesediaan Perubahan Guru-guru Sekolah Menengah TS25 Daerah Batang Padang, Perak

2024 Master National Supervisor Waiting for Viva

31 WORK-LIFE BALANCE AND ITS EFFECT ON EMPLOYEE PRODUCTIVITY

2024 Master National Supervisor Waiting for Viva

32 Meneroka Faktor Yang Mempengaruhi Penglibatan Kerja Dalam Kalangan Orang Kurang Upaya

2024 Master National Supervisor Presentation

33 Pengurusan Perniagaan

2024 Master National Supervisor In Progress


1 Modul Keusahawanan Sosial Dari Universiti ke komuniti OKU

2024 Penerbit Universiti Pendidikan Sultan Idris (UPSI)

2 KORPUS 2015

2015 Penerbit UPSI



1 Adapting and Validating the SERPVAL Scale in Higher Education Service Experience

2015

2 Hubungan Antara Keberkesanan dan Kemudahan Pembelajaran Dalam Talian dengan Motivasi Murid Aliran Perniagaan Semasa Pandemik Covid-19

2022

3 Career Priority of Dual-Career Couples in Malaysia

2017

4 Developing a Model of Higher Education Service Delivery Experience Among International Students.

2022

5 The impact of organizational culture on organizational performance: The mediating role of employee’s organizational commitment; a case study in Iraq education

2022

6 THE EFFECT OF THE ORGANIZATIONAL COMMITMENT ON THE JOB PERFORMANCE IN IRAQI EDUCATIONAL

2022

7 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi

2021

8 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis

2021

9 THE MEDIATING EFFECT OF ORGANISATIONAL JUSTICE ON THE RELATIONSHIP BETWEEN COMPENSATION STRATEGY AND EMPLOYEE PERFORMANCE AMONG ACADEMIC STAFF IN IRAQI UNIVERSITIES

2021

10 MEMBANGUNKAN SOSIO-EKONOMI KOMUNITI MENERUSI KEUSAHAWANAN SOSIAL: PERANAN DAN PELUANG

2019

11 The Influences of Marketing, Entrepreneurship and Learning Orientations Towards Firm Performance of Malay Entrepreneurs in Perak

2018

12 PEMUPUKAN TRET ALTRUISME MENERUSI PROGRAM BERCORAK KEUSAHAWANAN SOSIAL DALAM KALANGAN PELAJAR UNIVERSITI DI MALAYSIA

2018

13 Kompetensi Komunikasi dalam Kalangan Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia

2017

14 Investigating the Relationships among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience

2016

15 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities

2016

16 Women Entrepreneurs in United Arab Emirates: Enablers and Challengers

2019

17 THE RELATIONSHIP BETWEEN LEADERSHIP STYLES AND ACADEMICIAN JOB SATISFACTION AT A PUBLIC UNIVERSITY IN MALAYSIA

2018

18 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS

2018

19 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation

2016

20 INVESTIGATING THE RELATIONSHIP AMONG SERVICE QUALITY, EMOTIONAL SATISFACTION AND FAVORABLE BEHAVIORAL INTENTIONS IN HIGHER EDUCATION SERVICE EXPERIENCE

2501

21 EXAMINING THE EFFECT OF SERVICE PERSONAL VALUES ON EMOTIONAL SATISFACTION WITH SERVICE EXPERIENCE AMONG INTERNATIONAL STUDENTS IN MALAYSIAN PUBLIC UNIVERSITIES

2016

22 PERSEPSI GURU TERHADAP SISTEM PERTUKARAN SEKOLAH DAN IMPAK TERHADAP MOTIVASI GURU

2015

23 Career Priority at Malaysian Dual Career Couples in Profesioanal and Managerial Careers

2015

24 Exploring Personal Resources for Work Engagement among Person with Disabilities

2024



1 Hubungan Antara Keberkesanan dan Kemudahan Pembelajaran Dalam Talian dengan Motivasi Murid Aliran Perniagaan Semasa Pandemik Covid-19
Jurnal Dunia Pendidikan

2022Malaysian Citation IndexCorrespondence Author
2 Exploring the Factors Affecting Quality of Work Life Among Millennial Academic Staff in Malaysian Public Universities
International Journal of Asian Social Science

2019Excellent Research Australia (ERA)First Author
3 Organizational Policies and Supports for Dual-Career Couples in Malaysia
International Journal of Academic Research in Business and Social Sciences

2018Excellent Research Australia (ERA)First Author
4 Career Priority of Dual-Career Couples in Malaysia
International Journal of Social Science and Economic Research

2017Google ScholarFirst Author
5 Work Challenges and Coping Strategies of Professional and Managerial Dual-Career Couples in Malaysia
International Journal of Academic Research in Business and Social Sciences

2016Excellent Research Australia (ERA)First Author
6 A Qualitative Exploration of Role Salience among Malaysian Professional and Managerial Dual-Career Couples
Psychology and Education

2020SCOPUSFirst Author
7 IMPACTS OF WORKLOAD ON TEACHERS' WELL-BEING: A SYSTEMATIC LITERATURE REVIEW
TEM Journal - Technology Education Management Informatics

2024SCOPUSCo-AuthorCorrespondence Author
8 Best Social Entrepreneurship Teaching and Learning Strategies for Promoting Students' Social Entrepreneurial Minds: A Scoping Review
International Journal of Learning, Teaching and Educational Research

2024SCOPUSCo-Author
9 A Recent Systematic Review on Digital Marketing Transformation and Business Performance
Journal of Advanced Research in Applied Sciences and Engineering Technology

2023SCOPUSCo-Author
10 The Effect of Trust on Behavioral Intentions: An Empirical Investigation among Malaysian Online Shoppers
International Journal of Business and Technology Management

2023Malaysian Citation IndexCo-Author
11 Social Entrepreneurship Approach Towards Leveraging Persons with Disabilities (PWDs) in Malaysia
International Business Education Journal

2023Malaysian Citation IndexCo-Author
12 Developing a Model of Higher Education Service Delivery Experience Among International Students.
International Journal of Advanced Research in Education and Society

2022Google ScholarCo-Author
13 The impact of organizational culture on organizational performance: The mediating role of employee’s organizational commitment; a case study in Iraq education
NeuroQuantology

2022Google ScholarCo-Author
14 THE EFFECT OF THE ORGANIZATIONAL COMMITMENT ON THE JOB PERFORMANCE IN IRAQI EDUCATIONAL
European Journal of Humanities and Educational Advancements

2022Google ScholarCo-Author
15 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi
Jurnal Dunia Pendidikan

2021Malaysian Citation IndexCo-Author
16 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis
Turkish Journal of Computer and Mathematics Education (TURCOMAT)

2021Academic JournalCo-Author
17 THE MEDIATING EFFECT OF ORGANISATIONAL JUSTICE ON THE RELATIONSHIP BETWEEN COMPENSATION STRATEGY AND EMPLOYEE PERFORMANCE AMONG ACADEMIC STAFF IN IRAQI UNIVERSITIES
International Journal of Social Science and Economic Research

2021Google ScholarCo-Author
18 The Effect of Transformational Leadership on Organizational Performance Through the Mediating Role of Organizational Culture in Higher Education Institutions in Iraq
International Journal of Psychosocial Rehabilitation

2020Excellent Research Australia (ERA)Co-Author
19 Patient Satisfaction with the Healthcare Service Quality: An Empirical Investigation at Malaysian Public Hospitals by Utilizing SERVQUAL-Gap Analysis
Psychology and Education

2020SCOPUSCo-Author
20 A Cognitive-Affective-Behavioral Responses of Customer Experience (CAB-CE) Model for Service Delivery Improvement in the Healthcare Industry
International Journal of Supply Chain Management

2020SCOPUSCo-Author
21 Social Entrepreneurship Aspiration: Enhancing the Social Entrepreneurial Interest among Malaysian University Students
International Journal of Academic Research in Business and Social Sciences

2019Excellent Research Australia (ERA)Co-Author
22 MEMBANGUNKAN SOSIO-EKONOMI KOMUNITI MENERUSI KEUSAHAWANAN SOSIAL: PERANAN DAN PELUANG
International Journal of Entrepreneurship and Management Practice (IJEMP)

2019Non IndexCo-Author
23 Exploring Disabled Students' Service Quality Dimensions: A Case of Malaysian Higher Education Institutions (HEIs)
International Journal of Academic Research in Progressive Education and Development

2019Excellent Research Australia (ERA)Co-Author
24 Evaluating Service Quality at Malaysian Public Universities: Perspective of International Students by World Geographical Regions
International Journal of Supply Chain Management

2019SCOPUSCo-Author
25 The Influences of Marketing, Entrepreneurship and Learning Orientations Towards Firm Performance of Malay Entrepreneurs in Perak
Management Research Journal

2018Malaysian Citation IndexCo-Author
26 PEMUPUKAN TRET ALTRUISME MENERUSI PROGRAM BERCORAK KEUSAHAWANAN SOSIAL DALAM KALANGAN PELAJAR UNIVERSITI DI MALAYSIA
JOURNAL OF GLOBAL BUSINESS AND SOCIAL ENTREPRENEURSHIP

2018Malaysian Citation IndexCo-Author
27 Kompetensi Komunikasi dalam Kalangan Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia
Journal of Humanities, Language, Culture and Business (HLCB)

2017Non IndexCo-Author
28 The Customer's Cognitive Evaluation of Service Experience: An Empirical Comparison between Service Personal Values and Service Value
International Journal of Academic Research in Business and Social Sciences

2017Excellent Research Australia (ERA)Co-Author
29 Investigating the Relationships among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience
Procedia - Social and Behavioral Sciences

2016Non IndexCo-Author
30 Social Entrepreneurship and Resilience among Public University Students in Malaysia
International Journal of Academic Research in Business and Social Sciences

2016Excellent Research Australia (ERA)Co-Author
31 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities
Procedia Economics and Finance

2016Google ScholarCo-Author
32 The Role of the Smart Learning Environment in Advancing the Smart Learning Process: Review
International Journal of Advanced Science and Technology

2020Excellent Research Australia (ERA)Co-Author
33 Women Entrepreneurs in United Arab Emirates: Enablers and Challengers
International Journal of Social Science and Economic Research

2019Google ScholarCo-Author
34 THE RELATIONSHIP BETWEEN LEADERSHIP STYLES AND ACADEMICIAN JOB SATISFACTION AT A PUBLIC UNIVERSITY IN MALAYSIA
Herald National Academy of Managerial Staff of Culture and Arts

2018Google ScholarCo-Author
35 Testing Nomological Validity of Customers' Cognitive Levels in Evaluating Higher Education Service Experience
International Journal of Academic Research in Business and Social Sciences

2018Excellent Research Australia (ERA)Co-Author
36 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS
Journal of Humanities, Language, Culture and Business (HLCB)

2018Non IndexCo-Author
37 Measurement Model of Sociality, Innovation and Market Orientation Using Confirmatory Factor Analysis in Social Entrepreneurship Context
International Journal of Academic Research in Business and Social Sciences

2018Excellent Research Australia (ERA)Co-Author
38 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation
e-Journal of the Social Science Researches

2016Malaysian Citation IndexCo-Author


1 Career Priority of Professional and Managerial Dual-Career Couples in Malaysia

2015 International

2 Sistem Pertukaran Sekolah dan Impak Terhadap Komitmen dan Motivasi Guru

2015 International

3 Investigating the Relationship among Service Quality, Emotional Satisfaction and Favorable Behavioral Intentions in Higher Education Service Experience

2015 International

4 Examining the Effect of Service Personal Values on Emotional Satisfaction with Service Experience among International Students in Malaysian Public Universities

2015 International

5 Career Priority of Professional and Managerial Dual-Career Couples in Malaysia

2014 International

6 Analisis Sosio-Demografi Terhadap Keutamaan Perbelanjaan Kesihatan, Pendidikan, Keagamaan dan penilikan Harta di kalangan Penjawat Awam di Daerah Larut Matang dan Selama, Perak

2014 International

7 Kajian Sukarela Penglibatan Penduduk Setempat dalam Rondaan Keselmatan Sukarela di Bandar Triang, Pahang

2014 International

8 Adapting and Validating the SERPVAL Scale in Higher Education Service Experince

2014 International

9 The Impact of Human Resources Policies on Employees Balancing Work and Family in Malaysia

2016 International

10 The Effect of Trust on Behavioral Intentions: An Empirical Investigation among Malaysian Online Shoppers

2023 International

11 Pendekatan Keusahawanan Sosial dalam Penyediaan Pekerjaan Kepada Orang Kelainan Upaya (OKU)

2022 International

12 Kualiti Perkhidmatan Dalam Kalangan Pelajar Kurang Upaya (OKU): Tinjauan Literatur Sistematik di Sektor Pendidikan Tinggi

2021 International

13 Membangunkan Sosio-Ekonomi Komuniti Menerusi Keusahawanan Sosial: Peranan dan Peluang

2019 International

14 KEPELBAGAIAN TUGAS DAN PRESTASI GURU- GURU DI SEKOLAH SEKOLAH DI NEGERI PERAK

2019 International

15 Market orientation entrepreneurial orientation, learning orientation and firm performance of Malay entrepreneurs in Perak

2018 International

16 Marketing Orientation, Entrepreneurship Orientation, Learning Orientation and Firm Performance of Malay Entrepreneurs in Perak

2018 International

17 Pemupukan Tret Altruisme Menerusi Program Bercorak Keusahawanan Sosial dalam Kalangan Pelajar Universiti di Malaysia

2018 International

18 OVERCOMING IMPROPER SOLUTION OF SECOND-ORDER MEASUREMENT MODEL USING AMOS

2018 International

19 Perbandingan Kompetensi Komunikasi antara Pelajar ENACTUS dan bukan ENACTUS di Universiti Awam Malaysia

2017 International

20 Motivasi Perniagaan Berorientasikan Masyarakat dan Keusahawanan Sosial dalam Kalangan Peniaga Kaum Cina Di Muar, Johor

2016 International

21 A Theoretical Review of Customer Experience in Service Context

2016 International

22 The Structural Relationships among Customers' Cognitive Levels: An Empirical Investigation in Service Evaluation

2016 International

23 THE STRUCTURAL RELATIONSHIP AMONG CUSTOMERS' COGNITIVE LEVELS: AN EMPIRICAL INVESTIGATION IN SERVICE EVALUATION

2016 International

24 Budaya Membeli-belah dalam Masyarakat Malaysia: Sejauhmana Jualan Mega Mempengaruhi Keinginan pengguna

2007 International

25 Perbandingan Pembelajaran Koperatif dan Tradisional Terhadap Pencapaian dan Konsep Kendiri Akademik dalam Pendidikan Perakaunan

2006 International



1 Persepsi Guru terhadap Sistem Pertukaran Sekolah dan Impak terhadap Motivasi Guru

2015 Chapter in Book National

2 Modul Latihan Kakitangan Politeknik

2009 Modul National


1 Kualiti Kehidupan Bekerja Dalam Kalangan Staf Akademik Generasi Y Di Malaysia

2018 Leader Universiti Pendidikan Sultan Idris Completed

2 Work Challenges And Coping Strategies Of Dual-Career Couples In Malaysia

2014 Leader Universiti Pendidikan Sultan Idris Completed

3 Margin Kadar Faedah, Risiko Kredit Dan Kadar Faedah: Analisis Ke Atas Sektor Perbankan Di Malaysia

2006 Leader Universiti Pendidikan Sultan Idris Completed

4 Development Of Work Engagement Framework For People With Disabilities

2020 Leader Kementerian Pengajian Tinggi In Progress

5 Pembangunan Aplikasi MyCareTeachers Dalam Kalangan Guru-Guru Sekolah Malaysia

2022 Leader Universiti Pendidikan Sultan Idris In Progress

6 Essential Elements Of Teachers Mentoring Support Module Toward Stress Reduction

2020 Leader Universiti Pendidikan Sultan Idris In Progress

7 Developing A Hierarchical Multi-Criteria Decision-Making (MCDM) Model For Prioritizing The Customer Uncertainty In Online Purchasing

2019 Member Universiti Pendidikan Sultan Idris Completed

8 The Development Of Educational Opportunities For Child And Young Offenders Within The Malaysian Prisons Institutions Since 2013.

2018 Member Universiti Pendidikan Sultan Idris Completed

9 THE ORIENTATION AND PERFORMANCES OF TAHFIZ SCHOOLS IN PERAK

2018 Member Universiti Pendidikan Sultan Idris Completed

10 Pembinaan Dan Pengesahan Indikator Pengukuran Kualiti Perkhidmatan Pelajar Kurang Upaya (OKU) Ke Arah Merealisasikan Transformasi Penyampaian Pendidikan Tinggi Malaysia

2017 Member Universiti Pendidikan Sultan Idris Completed

11 Keusahawanan Sosial Dan Altruisme Dalam Kalangan Pelajar Universiti Awam Di Malaysia

2017 Member Universiti Pendidikan Sultan Idris Completed

12 Developing An Integrative Model Of Students Cognitive Evaluation Towards Service Delivery At Malaysian Public Universities

2017 Member Universiti Pendidikan Sultan Idris Completed

13 Developing A Cognitive, Affective And Behavioral Responses Of Customer Experience (Cab-Ce) Model For Improving Service Delivery In The Healthcare Industry

2017 Member Universiti Pendidikan Sultan Idris Completed

14 Exploring Innovation Capabillity Among Women Entrepreneurs In Manufacturing Industries In Malaysia: Challenges And Opportunities

2016 Member Universiti Pendidikan Sultan Idris Completed

15 The Structural Relationships Among Service Quality, Emotional Satisfaction And Favorable Behavioral Intentions For Improvement Of International Students'' Experience In Higher Education

2015 Member Universiti Pendidikan Sultan Idris Completed

16 Development Of Unregistered Childcare Monitoring Model To Reduce Perceived Risks

2023 Member In Progress

17 Membina Modul Keusahawanan Sosial Dari Universiti Ke Komuniti OKU Ke Arah Pembentukan Modal Insan Yang Altruistik

2020 Member In Progress

18 Pembinaan Model Pengukuran Kualiti Perkhidmatan Pendidikan Tinggi Bagi Meningkatkan Indeks Kesejahteraan Pelajar Kurang Upaya (Qppt-OKU).

2019 Member Kementerian Pengajian Tinggi In Progress

19 Investigating Employee Job Satisfaction Factors And Moderator Effect Variables

2023 Member Universiti Pendidikan Sultan Idris In Progress

20 Modelling QMS Critical Success Factors For Achieving Employee Satisfaction In ISO 9001-certificated Malaysian Public Universities

2023 Member In Progress



1 Paper Title: Developing, Validating and Prioritizing a Model of Multi-Criteria Decision Making of Customer Uncertainty in OnlinePurchasing (MCDM-UnOP)

Semarak International Research Article Competition 2024 (SIRAC 2024)

2024 International Silver
2 Best Poster Award

International Conference on Accounting, Management and Economics (ICAME)

2016 International
3 Best Poster Award

Universiti Pendidikan Sultan Idris

2016 International
4 Anugerah Perkhidmatan Cemerlang 2018

Universiti Pendidikan Sultan Idris

2019 University

Research
(Principal Investigator)

7


RM162,707

Publication

68

Supervision

13

PhD

20

Master